We respect your right to privacy. Visitors are advised that each time they visit a Website, two general levels of information about their visit can be retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the site. The second is information which is personal or particular to a specific visitor who knowingly chooses to provide that information. The statistical and analytical information provides general and not individually specific information about the number of people who visit this Website; the number of people who return to this site; the pages that they visit; where they were before they came to this site and the page in the site at which they exited. This information helps us monitor traffic on our Website so that we can manage the site’s capacity and efficiency. It also helps us to understand which parts of this site are most popular and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site. Through this Website you may have an opportunity to send us information, such as through the “registration” pages or any other area where you may send e-mails, provide feedback, etc. By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by this site for:

  • the purposes for which it was provided by you;
  • verification purposes and statistical analysis; and
  • marketing and administration purposes.

Your rights as a data subject

A Data Subject is anyone who has shared data with us through our website or otherwise. As a Data Subject you are entitled to the following rights regarding the information we hold about you:

  • Right to Transparent Communication

  • Right to Basic Information

  • Right of Access

  • Right of Rectification

  • Right to Erasure (the “right to be forgotten”)

  • Right to Restrict Processing

  • Right to Object

  • Right to lodge a complaint with a supervisory authority

Should you wish to exercise any of your rights as a Data Subject, or make any enquiries regarding your data please contact:

Stephen Butler, Finance Director Hickey’s Pharmacy Support Office, Unit 3 Northwood Court, Santry Demesne, Dublin 9 OR email stephen.butler@hickeyspharmacies.ie

Collection and use of personal information

Personal information: information that is associated with your name or personal identity. This site Website does not collect any personal data about you on this Website, apart from information which you volunteer (for example, by emailing us, or registering with us). Any information which you provide in this way is not made available to any third parties (with the exception of job applications, see Candidate Manager below), and is used by this site only in line with the purpose for which you provided it. Emails or other communications received through the website are initially viewed by our marketing manager. These emails may be shared with other members of our senior management team if it is necessary to do so for the purpose the email was intended (e.g. a query on medication may be shared with our Pharmacist; a pricing query may be shared with our Purchasing Manager). All personal information received can be maintained on our servers for a period of no more than 30 days, but will ordinarily be deleted as soon as the query or request is dealt with.

candidate manager

If you click on “View Current Vacancies” in the Careers section of the website you will be diverted to a website hosted by our recruitment partner, Candidate Manager. Hickey’s Pharmacy are satisfied that Candidate Manager are compliant with all Data Protection Legislation and have taken appropriate steps to ensure that all data collected by them through our recruitment section is stored responsibly and securely. Furthermore, this data will only be used for the purpose it was intended, i.e. recruitment applications, and will not be shared with any other parties. All personal data held by Candidate Manager will be stored by them for a maximum of 365 days.

COLLECTION AND USE OF NON-PERSONAL INFORMATION

Non-personal information: data collected for statistical purposes which is not associated with a specific identity. This site collects and analyses technical information in order to evaluate our Website. The type of technical information we log is confined to the following:

  • The IP address*1 of the visitor’s Web server
  • The top-level domain-name used (for example .ie, .com, .org, .net)
  • The pages visited on the this site Website, i.e. URL’s*2 visited
  • The previous Website address from which the visitor reached us, including any search terms used
  • Clickstream data which shows the traffic of visitors around this Website (for example, pages accessed)

Third party websites

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Submitting your information in-store

When a customer has submitted their personal details in one of our stores, we do not pass these details onto any third party and use only the information provided for the purposes intended as outlined at the time of the visit.  To opt out from receiving information from Hickey’s Pharmacy, you can contact the Support Office by email: stephen.butler@hickeyspharmacies.ie or send correspondence by post to: Stephen Butler, Hickey’s Pharmacy Support Office, Unit 3 Northwood Court, Santry Demesne, Dublin 9.  If opting out from the mobile text service, please text ‘HICKEYS STOP’ to 51444.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated. If you have any questions about this privacy policy or our treatment of your personal information, please email: stephen.butler@hickeyspharmacies.ie or send correspondence by post to: Stephen Butler, Hickey’s Pharmacy Support Office, Unit 3 Northwood Court, Santry Demesne, Dublin 9.

If you click on “View Current Vacancies” in the Careers section of the website you will be diverted to a website hosted by our recruitment partner, Candidate Manager. Hickey’s Pharmacy are satisfied that Candidate Manager are compliant with all Data Protection Legislation and have taken appropriate steps to ensure that all data collected by them through our recruitment section is stored responsibly and securely. Furthermore, this data will only be used for the purpose it was intended, i.e. recruitment applications, and will not be shared with any other parties. All personal data held by Candidate Manager will be stored by them for a maximum of 365 days.

A ‘Cookie’ is a file in your web browser that enables us to recognise your device when you visit hickeyspharmacies.ie.

When you visit our website, these cookies have two main functions:

(i) Site functionality and performance: to allow you to navigate the site, use our features and improve the performance of our website

(ii) Site analytics: to allow us to measure and analyse how our customers use our website, for example, what pages are visited and how many people return to the site).

The cookies on our website don’t store sensitive information such as your name or address. The information is aggregated, and we use it only to help us improve the way the website works.

By using our site, you agree to us placing these cookies on your device and accessing them when you visit the site in the future. If you’d prefer to restrict or delete cookies from the Hickey’s Pharmacy website, you can use your browser to do this. If you would like more information on cookie technology and how to manage and delete them, visit www.allaboutcookies.org.

Our website uses the following cookies:

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