Terms & Conditions
By accessing and/or using the website, you accept these Terms and agree to be bound by them, and an agreement is formed between us and you.
These Terms may be amended at any time without notice and your access to this website may be terminated at any time without notice. Your continued use of the website following any amendment of these Terms will represent an agreement by you to be bound by these Terms as amended.
We recommend you review the Terms for amendments each time you use the website and before placing any Order. Whilst we are under no obligation to do so, should we choose to provide you with notice of amended Terms, you agree to receive email notification of the amendments from us or our third party.
Guests and Registered Users
You may access and/or use the website as a guest or as a member.
To become a member of the website, you must provide your name and address, telephone number, a valid email address, and nominate a password. If you do not provide accurate and complete details we may not be able to activate your membership or supply goods or services to you. You agree to keep your membership details current at all times by accessing your account via the website or by contacting our Customer Service Team.
You will receive an email from us as soon as practicable after you create your membership account.
We only permit one registration per email address.
You must not use another member’s account without permission.
You must keep your password secure as you are responsible for any activity on your account. You agree to notify us immediately if you become aware of any security breach or any unauthorised use of your password or account.
If you forget your password you may click on the relevant link located on the website and we will email you a new password, or you may contact our Customer Service Team.
We reserve the right to terminate a member’s account without notice for any reason whatsoever including without limitation if you have breached or we suspect you have breached these Terms.
You must be eighteen (18) years of age or over to register as a member of the website or purchase goods or services from the website.
Any Order and/or purchase made by you using this website is an acknowledgment by you that:
(a) you are over the age of eighteen (18) years.
(b) you accept these Terms.
(c) you agree that you have entered into a legal contract with Hickey's Pharmacy in relation to these Terms.
(d) these Terms, together with your Order, constitute the entire agreement between you and Hickey's Pharmacy for the supply of goods or services.
Hickey's Pharmacy reserves the right to take legal action and seek compensation from the parent or guardian of a minor who causes an Order to be placed, for any loss or damage of any kind Hickey's Pharmacy may suffer as a result of a transaction entered into by a minor.
We recommend you carefully preview any proposed Orders before adding them to your shopping cart and proceeding with your Order.
Once an Order has been accepted by Hickey's Pharmacy, no cancellation of that Order is valid unless you receive our written communication permitting the canceled Order.
Representations of goods or services for sale made by Hickey's Pharmacy via the website do not constitute an offer to sell but an invitation to treat.
You and Hickey's Pharmacy may enter into a contract for the sale and supply of goods or services by you making an offer via the website to purchase goods at the price advertised on the website by:
(a) placing an electronic Order for the goods or services using the website.
(b) you confirming the Order details in accordance with the procedure on the website.
(c) you making payment in full (plus any applicable delivery and handling charges) on the website.
(d) the acceptance of that offer by Hickey's Pharmacy.
When entering into a sale contract via the website, you will be taken to have communicated your offer to purchase the good(s) or services only when:
(a) any and all requirements set out in these Terms have been met.
(b) the electronic instruction containing the offer from you enters and is recorded in our database.
(c) a record is created and stored in our database.
(d) Hickey's Pharmacy receives in its account full payment from you for the goods or services (including any applicable delivery and handling charges) and confirmation of that payment is received by our database.
You acknowledge that:
(a) the transmission of your offer or the confirmation of any payment, made through an electronic instruction may not be received by Hickey's Pharmacy for reasons beyond either parties' reasonable control including but not limited to, electronic failure, mechanical, software, computer, or telecommunications failure, or the omission or failure of third party website providers or systems.
(b) to the fullest extent permitted by law, Hickey's Pharmacy is not liable to you in any way for any loss or damage of any kind, however caused, arising directly or indirectly in connection with the transmission of an electronic instruction through the website, or any failure to receive an electronic instruction for whatever reason.
(c) Hickey's Pharmacy may act on and process all completed electronic instructions transmitted or issued through the website without further consent from or reference to you.
(d) Hickey's Pharmacy may treat an electronic instruction as authentic and is under no obligation to investigate the authenticity or authority of persons issuing or transmitting such electronic instructions, or to verify the accuracy and completeness of such electronic instructions.
The prices shown are in Euros and include VAT where applicable. The prices displayed do not include delivery charges. Prices are valid until amended or removed from the website and are subject to change at any time.
Each published saving in respect of goods or services is by reference to the lower of the recommended retail price of the manufacturer or the normal ticketed price of Hickey's Pharmacy.
Images of goods shown without any advertised price besides that image are not offered for sale.
Unless otherwise stated, accessories shown in any image of goods are not included in the price.
We reserve the right to correct any errors published on the website at any time.
Discount codes are only valid for full priced items and cannot be used on already discounted items. Other exclusions include medications, healthcare, medical devices and electrical.
Unless stated discounts cannot be combined and only one offer can be applied to any order.
AIB Merchant Services and PayPal are the online payment gateway provider for Hickey's Management Services.
Delivery By Courier
The terms of this clause apply where you select to have your goods delivered to a specified address.
The delivery address must be an address within Ireland and cannot be a freight forwarding location. Deliveries cannot be made to PO Boxes. Deliveries cannot be made to Parcel Motels.
If you Order large or bulky items, Hickey's Pharmacy will contact you by telephone or email to arrange with you a suitable time for delivery.
You will be required to be available in person to accept delivery of your Order.
If you wish to change the delivery date or delivery address you must contact the Customer Service Team at least 24 hours prior to the dispatch of your order.
Hickey's Pharmacy will use its reasonable endeavors to deliver your Order within any stated timeframes for dispatch, however, Hickey's Pharmacy does not warrant that these timeframes will always be met, as many factors may affect these timeframes.
You must advise at the time you place your order via the website or later when you discuss delivery with Hickey's Pharmacy, of any difficulties that may be involved in the delivery (such as stairs or narrow entries). If you do not state the situation correctly and on arrival the delivery contractor deems it to be a difficult location you will be liable for any extra charges including redelivery fees and the cost of an extra person to assist.
Hickey's Pharmacy cannot and will not accept responsibility for delivery failures or delays by our third-party delivery contractor.
You are required to inspect your goods when you take delivery of them. You will be required to note any damage on the delivery documentation which is presented to you by the carrier for signature. In all other cases, you will be required to notify us in writing of any damage on delivery or shortages within three (3) days of delivery. We will not be liable for any damage on delivery to any of the goods unless we are notified within the time period specified above.
Disclaimer and Indemnity
To the fullest extent permitted by law (and without limitation to any other provision of these Terms), Hickey's Pharmacy, and each of its related entities, exclude all liability to you or anyone else for any and all loss or damage of any kind (however caused or arising) relating in any way to the website (or any goods or services purchased on the website) including, but not limited to, loss or damage you might suffer as a result of:
(a) errors, mistakes, or inaccuracies on the website.
(b) you acting or failing to act, on any information contained on or referred to on the website and/or any linked website.
(c) personal injury or property damage of any kind resulting from your access or use of the website.
(d) any unauthorised access to or use of the websites secure servers.
(e) any interruption or cessation of transmission to or from the website.
(f) any bugs, viruses, trojan horses, or other harmful code or communications which may be transmitted to or through the website by any third party.
(g) the quality or fitness for any purpose of any linked sites.
Without limitation to the foregoing, except as expressly provided in these Terms and to the fullest extent allowed by the law, Hickey's Pharmacy and its third parties will not be liable for any direct, indirect, special, incidental, or consequential damages arising out of your access to or use of the website or any goods or services purchased on it.
Except as expressly stated in these Terms, we do not give any representation, warranties, or undertakings in relation to the goods or services on the website. Any representation, condition, or warranty which might be incorporated into these Terms by statute, common law, the law of equity, or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that any goods or services are suitable for your purposes.
You will at all times indemnify, and keep indemnified, Hickey's Pharmacy, and each of its related entities, including their directors, officers, employees, and agents from and against any loss (including reasonable legal costs and expenses on a full indemnity basis) or liability incurred or suffered by you or by any of them arising from any claim, demand, suit, action or proceeding by any person against you or them where such loss or liability arose out of, in connection with or in respect of your conduct or any breach of these Terms.
This clause is not intended to exclude or limit any rights which you may have under the Sale of Goods and Supply of Services Act 1980.